Safety is top priority at NQAC Dublin. For the safety of our lab associates, please make sure that your biohazardous samples are submitted in a manner with which they can be processed at minimal risk.

If further information is needed, please contact Customer Service at nqacdublincustomerservice@us.nestle.com, or by phone at 614-526-5200. Please be aware of specific local and international shipping requirements prior to shipping microbiological strains.

Samples require triple packaging:

Primary – Contains the specimen. Send strain in a broth, on an agar slant or an agar plate. This container should be leak proof and unbreakable. Parafilm can be used to secure screw cap tubes or petri dishes.

Secondary – Contains the primary container. It should   also be leak proof and unbreakable. Empty space should be filled to prevent contact.

Tertiary– This is a locking or screw cap, unbreakable container that contains the primary specimen, secondary packaging and absorbent material.

Outer Shipping Container– This is the fiberboard box and must contain all appropriate IATA markings (for example, UN3373).

For Listeria confirmation samples, please include ice packs in the shipment so the samples stay below 10°C.