Our extensive food and beverage experience puts our team in a unique position to truly understand your business needs.
We are committed to providing the highest quality results and industry-leading customer service with absolute confidentiality.
It’s an important responsibility to ensure that the food, beverages, and ingredients tested in our facility are held to the highest standards. A commitment to quality and food safety is embedded into everything we do.
Food and Beverage Expertise
By supporting the largest food and beverage company in the world for nearly three decades, you could say we’ve become industry experts. Our qualifications and experience set us apart from other laboratories and testing facilities.
Comprehensive Testing Portfolio
We have the ability to complete more than 180 unique analyses in house. We regularly expand our portfolio of testing methods to accommodate consumer needs and changing regulations.
Our staff includes experts in chemistry, microbiology, food science and quality. This team currently offers specialized quality and food safety services that can address the needs of various customers, from food companies to ingredient suppliers to retailers.
Reliability and Trust
Our commitment to you involves working seven days a week to test and report results. We understand the importance of receiving accurate results in a timely manner to keep your business running. And with our ISO 17025 biological and ISO 17025 chemical accreditations, you can feel confident in the results.
Our confidentiality policy is held in the highest regard.
We keep your information completely confidential and will only release testing results to individuals you authorize.
NQAC Dublin’s confidentiality guideline is to not provide results to a person requesting results if they are not listed as a report recipient. However, we will work with individuals requesting a report with contacting those that are listed as result recipients on the report to gain permission to share the requested results, either directly or by having them forwarded to the requester.
If you have any questions about our Confidentiality Policy, please do not hesitate to contact us for additional information.
Industry-Leading Customer Service
Our Customer Service team is knowledgeable in chemistry and microbiology, and ready to support your business every day. Available from 7:30 a.m. to 8:00 p.m. EST Monday-Sunday.
Our Customer Service team offers:
- Rapid response time. They’re ready to help, every step along the way, seven days a week.
- Customer-driven improvements. We conduct regular surveys and focus groups for customer feedback, so we can continuously improve as a facility and exceed your expectations.
- Behind-the-scenes tours. We welcome guests by appointment anytime during the year. Also, on special Customer Days, existing and potential customers can tour the laboratory, attend information sessions, and meet our team.